Frequently Asked Questions

• Will you have more products often?

  Yes, we will be releasing more styles and products weekly! Be sure to follow us on social media like: Instagram, Tiktok, X, Facebook or Youtube and enable notifications for sales and new arrivals!

• Do you ship worldwide?

  Yes, we do ship Worldwide! And FREE here ..

• How long will it take to receive my order?

  Once you place your order, there will be a 1-4 day processing period followed by a 7-18 day shipping period. In total, it can take anywhere from 2-4 weeks to receive your items. The duration depends on the shipping method and the destination country. Delays may occur due to Holidays and/or any unforeseen events such as flood or typhoon. Please do note as well that custom inspections can be a factor during shipment.

• May I get a tracking number?

  Yes, of course! All orders include tracking after the order is processed (5-7 days). Email: rcaerocraft.com@gmail.com with your order number if you are missing a tracking number and we will send you one at our soonest convenience. Please note that the order number is not your tracking number.

• How can I pay?

  We currently accept Stripe, PayPal and credit card payments!

• What happens if I type in the wrong address?

  If you provide us with a wrong address and the shipment has not been sent out please email us at rcaerocraft.com@gmail.com & we will change it to the correct address if it has been sent out, it is not our responsibility to re-send that item with your new address, so please make sure to type in your correct address when placing your orders!

• Taxes & Duties

  We are not responsible for international taxes and duties, that is the sole responsibility of the customer. In the event of a return or exchange, duties and shipping fees will not be refunded.